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SHIPPING & RETURNS

SHIPPING POLICY

PAYMENT AND SHIPPING

The following conditions apply: Domestic delivery (Germany) and the following countries: Belgium, Denmark, Liechtenstein, Austria, Switzerland, Spain, the Czech Republic, Turkey and Hungary.

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Domestic deliveries (Germany) are free house. We calculate the shipping costs at a flat rate of EUR 6.50 per order.

 

Deliveries abroad:

The shipping costs abroad can vary greatly and depend on the respective destination country. Orders with an invoice amount of more than EUR 500.00 will be shipped free of charge. In this case, the costs are covered by OXY 8 Naturkosmetik GmbH. 


There are no shipping costs for digital content (data created and provided in digital form). Digital content will be made available to you via a link communicated via email. This e-mail with access data for the provision of the digital content will be sent within 12 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

 

delivery times

Unless a different period is specified in the respective offer or order confirmation, the goods are delivered domestically (Germany) within 3 days, for deliveries abroad within a maximum of 10 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).

 

Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

 

Accepted payment options

  • Payment in advance by bank transfer

  • payment with credit card

  • payment via immidate transfer

  • Payment by Giropay

  • Payment via Apple Pay

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Via PayPal/PayPal Plus
Payment via PayPal

Payment via PayPal Express

 

About stripes

  • Payment by Sofort/Sofortüberweisung

  • Payment by credit card 

  • Payment by giropay

  • Payment via Apple Pay


More payment details

When paying by credit card, your credit card account will be debited upon conclusion of the contract.


If you have any questions, you will find our contact details in the imprint.

RETURN POLICY | RIGHT OF WITHDRAWAL

right of withdrawal

You have the right to cancel this contract (your order) within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or, in the case of partial deliveries, the last delivery. The customer bears the return costs in the event of cancellation, regardless of the value of the goods.

 

In order to exercise your right of withdrawal, you must inform OXY8 Naturkosmetik GmbH, by post: Kirchsenstr.5a, 90562 Kalchreuth, by email: kundenservice@oxy-eight.com by means of a clear declaration of your decision to withdraw from this contract. You can use the attached sample revocation form for this. However, this is not mandatory.

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If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of your revocation. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

 

Return of goods:

Within 14 calendar days after the declaration of withdrawal, the respective products, in their original packaging, must be returned to the following address:

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OXY 8 natural cosmetics UG

church street 5a . 90562 Kalchreuth

 

 

Please enclose the cancellation form.

 

Refund Policy

Any return accepted by OXY 8 Naturkosmetik GmbH will result in a refund of the purchase price of the respective products, excluding shipping costs, within 14 days after the quantitative and qualitative inspection of the returned products.

Please note that your right of return only applies to products that are returned in the same condition in which you received them. Please always return products in their original packaging. You should also return all product information, documentation and packaging.

 

 

Sample withdrawal form:
(If you want to cancel the contract, you must send us a cancellation form. You are free to use this or any other form.)

 

 

At:
OXY 8 Natural Cosmetics GmbH, Kirchenstr. 5a . 90562 Kalchreuth

Email: info@oxy-eight.com 

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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):

 

 ___________________________________________________________________________________________________

 

ordered on (*)/received on (*) _________________________________________________

 

Name of consumer(s) _________________________________________________

 

Address of consumer(s) ________________________________________________

 

_____________________________________________________________________________

 

 ___________________________________________________________     _cc781905-5cde-________________3194-bb3b-136bad5cf58d_

 Signature of consumer(s)(only if notification is on paper)         Datum

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